Faq

QUESTIONS & ANSWERS

General

With 25+ years of experience, cutting-edge printing technology, and a commitment to quality, Deluxe Printing ensures top-notch results. Plus, our in-store experience lets you see products firsthand, making us a trusted choice for all your printing needs.

The easiest way to place an order is through WhatsApp! Just message us, and our team will guide you through the process quickly. You can also reach out via email or phone if needed.

Store Hours (Monday to Saturday):

  • Morning: 9:00 AM – 1:00 PM
  • Lunch: 1:00 PM – 2:00 PM
  • Afternoon: 2:00 PM – 7:00 PM

Friday:

  • Morning: 9:00 AM – 1:00 PM
  • Lunch: 1:00 PM – 2:30 PM
  • Afternoon: 2:30 PM – 7:00 PM

Feel free to reach out for assistance, orders, or inquiries during business hours!

Our store is located in Al Qusais Industrial Area 2, Dubai, UAE. Yes, you’re welcome to visit us to explore our products, check print samples, and discuss your requirements in person.

We assist clients by providing pictorial representations or drafts for their review and approval.

Still Have A Questions?

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BENEFITS & ANSWERS

Company

We offer digital, offset, large-format, signage, T-shirt, and promotional gift printing in Dubai. From business cards to banners, we cover all your needs.

Yes! We provide same-day and express printing for selected products. Contact us to check availability for urgent orders.

We accept various payment methods, including cash, credit/debit cards, and online payments. Let us know your preferred option at checkout.

Turnaround varies by product. Standard orders take 2-5 days, while urgent requests can be done within 24 hours having discussed with the Sales representative. Bulk orders may take longer.

Yes! We offer fast delivery across Dubai, Abu Dhabi, and the UAE, as well as GCC countries, including Oman and Saudi Arabia.

Order via website, call, WhatsApp, or email. Our team will assist with design, printing, and delivery.

BENEFITS & ANSWERS

Orders

If you can't find the product, try using our website's search option. If it's still unavailable, contact us for assistance, and we can help with custom printing options.

Yes! We specialize in custom printing and can accommodate unique sizes, materials, and finishes. Share your specifications with us, and we’ll bring your vision to life.

Absolutely! Deluxe Printing offers urgent printing services to meet your time-sensitive needs subject to certain conditions.

Yes, we provide digital proofs to ensure your design looks perfect before printing. Once you approve the proof, we proceed with production.

The turnaround time depends on the complexity and size of the order. Typically, smaller orders take 1-2 days, while larger or custom orders may take 3-5 business days. We also offer expedited services if needed.

BENEFITS & ANSWERS

File Preparation

We accept high-quality file formats like PDF, AI, and EPS. For the best results, we recommend submitting vector files to ensure sharp and accurate prints. If you're providing an image file, please ensure it has a minimum resolution of 300 DPI for optimal quality

Yes, adding bleed and crop marks ensures that your design prints correctly without white edges. We recommend a bleed of at least 3mm on all sides.

For the best possible print results, your file should be prepared in CMYK color mode, as this is the industry standard for professional printing. CMYK (Cyan, Magenta, Yellow, and Key/Black)

Your file should be in CMYK color mode for accurate color reproduction in printing. RGB is for digital screens and may not print as expected.

Yes, we provide digital proofs (Mockup) to ensure the final print meets your expectations. Once approved, we proceed with the production.

BENEFITS & ANSWERS

Payment/ Delivery

We accept various payment methods, including cash, credit/debit cards, and online payments. Let us know your preferred option at checkout.

Yes, we provide official invoices for all orders. If you need a VAT invoice or any specific details, just let us know when placing your order.

Yes, we can arrange delivery to locations outside Dubai. Contact us with your address, and we’ll provide details on shipping options and costs.

We accept bank transfers. If you're using a local UAE bank, the process is straightforward. For urgent jobs or international payments, online payment is preferred to ensure faster processing. Please send the transaction confirmation for order processing.